TERMS OF SALES |
These general conditions of sale (hereinafter the "General Conditions") apply to any purchase made by a natural person (hereinafter the "CUSTOMER") on the website https://armillaireancienne.com (hereinafter referred to as the "Terms and Conditions"). after the "SITE") with L'Armillaire Ancienne, SAS registered in the trade and companies register under number 824193718, with its registered office 4 rue Pierre Semard 27000 EVREUX, France - Tel: (+33) 232373857, email: sylvie.raze1@gmail.com (hereinafter the "SELLER").
IMPORTANT
Any order placed on the Site necessarily implies the unconditional acceptance of the CUSTOMER of these general conditions
You have the option of registering for free on the BLOCTEL telephone canvassing opposition list (www.bloctel.gouv.fr) in order to no longer be solicited by telephone by a professional with whom you do not have a current contractual relationship, in accordance with the law n ° 2014-344 of March 17, 2014 relating to consumption. Any consumer can subscribe to this list for free on the site https://conso.bloctel.fr/index.php/inscription.php.
ARTICLE 1. DEFINITIONS
The following terms have the following meanings in these Terms and Conditions:
· "CUSTOMER" : designates the contractual partner of the SELLER, who guarantees to have the quality of consumer as defined by the law and the French jurisprudence. As such, it is expressly provided that the CLIENT acts outside any usual or commercial activity.
· " DELIVERY " : refers to the first presentation of the PRODUCTS ordered by the CLIENT at the delivery address indicated during the order.
· "PRODUCTS" : refers to all the products available on the SITE, defined in article 5.1.
· "TERRITORY" : indicates the Metropolitan FRANCE (except DOM / TOM).
ARTICLE 2. OBJECT
These General Conditions govern the sale by the SELLER to his CLIENTS of the PRODUCTS.
The CUSTOMER is clearly informed and acknowledges that the SITE is aimed at consumers and that professionals must contact the sales department of the SELLER in order to benefit from separate contractual conditions.
ARTICLE 3. ACCEPTANCE OF CONDITIONS GENERAL
The CUSTOMER undertakes to read these General Conditions carefully and to accept them, before proceeding to the payment of an order of PRODUCTS passed on the SITE.
These General Conditions are referenced at the bottom of each page of the SITE by means of a link and must be consulted before placing the order. The CLIENT is invited to read carefully, download, print the General Conditions and to keep a copy.
The SELLER advises the CUSTOMER to read the General Conditions for each new order, the latest version of the said Conditions applying to any new order of PRODUCTS.
By clicking on the first button to place the order and then on the second to confirm the said order, the CLIENT acknowledges having read, understood and accepted the General Conditions without limitation or condition.
ARTICLE 4. PURCHASE OF PRODUCTS ON THE SITE
To be able to buy a PRODUCT, the CUSTOMER must be at least 18 years old and have the legal capacity or, if it is minor, be able to justify the agreement of its legal representatives.
The CLIENT will be invited to provide information to identify it by completing the form available on the SITE. The sign (*) indicates the mandatory fields that must be filled in for the CUSTOMER's order to be processed by the SELLER. The CLIENT can check on the SITE the status of his order. The follow-up of DELIVERIES can, if necessary, be carried out using the tools of follow-up of line of certain carriers. The CUSTOMER may also contact the sales department of the SELLER at any time by e-mail, to sylvie.raze1@gmail.com, in order to obtain information on the status of his order.
The information that the CLIENT provides to the SELLER during an order must be complete, accurate and up-to-date. The SELLER reserves the right to ask the CLIENT to confirm, by any appropriate means, his identity, his eligibility and the information provided.
ARTICLE 5. ORDERS
Article 5.1 Characteristic of the products
The SELLER undertakes to present the essential characteristics of the PRODUCTS (on the information sheets available on the SITE) and the mandatory information that the CUSTOMER must receive under the applicable law.
The CLIENT undertakes to read this information carefully before placing an order on the SITE.
Unless otherwise expressly stated on the SITE, all the PRODUCTS sold by the Seller are defined as follows: a code of practice and customs of old booksellers defines the universally accepted uses applicable to any commercial transaction concluded between professional booksellers or between booksellers and institutions or individuals. In this context, the domain of the old bookshop includes, besides books, manuscripts, autograph letters, engravings, maps, drawings, newspapers ... as well as any kind of handwritten or printed document.
The SELLER undertakes to describe with precision the PRODUCTS he wishes to sell. It must indicate all defects or deficiencies, important restorations.
Article 5.2. Order procedure
Orders of PRODUCTS are directly placed on the SITE. To place an order, the CUSTOMER must follow the steps described below (note however that depending on the CUSTOMER's start page, the steps may differ slightly).
5.2.1. Selection of PRODUCTS and purchase options
The CUSTOMER must select the PRODUCT (s) of his choice by clicking on the PRODUCT (s) concerned and choosing the desired characteristics and quantities. Once the PRODUCT is selected, the PRODUCT is placed in the CLIENT's basket. The latter can then add to his basket as many PRODUCTS as he wishes.
5.2.2. Orders
Once the PRODUCTS selected and placed in his basket, the CLIENT must click on the basket and check that the contents of his order is correct. If the CLIENT has not yet done so, he will then be asked to identify himself or to register.
Once the CUSTOMER has validated the contents of the basket and has identified / registered, will be presented an automatically completed online form and summarizing the price, the applicable taxes and, if applicable, the costs of delivery.
The CUSTOMER is invited to check the content of his order (including the quantity, characteristics and references of the PRODUCTS ordered, the billing address, the means of payment and the price) before validating its content.
The CUSTOMER may then proceed to the payment of the PRODUCTS by following the instructions on the SITE and provide all the information necessary for billing and DELIVERY of the PRODUCTS. For PRODUCTS for which options are available, these specific references appear when the right options have been selected. Orders placed must include all the information necessary for the proper processing of the order.
The CLIENT must also select the delivery method chosen.
5.2.3. Acknowledgment of receipt
Once all the steps described above are completed, a page appears on the SITE to acknowledge receipt of the CLIENT's order. A copy of the acknowledgment of receipt of the order is automatically sent to the CLIENT by email, provided that the email address provided through the registration form is correct. .
The SELLER does not send any order confirmation by post or fax.
5.2.4. Billing
During the ordering process, the CUSTOMER must enter the information required for billing (the sign (*) will indicate the mandatory fields to be filled in for the CUSTOMER's order to be processed by the SELLER).
In particular, the CUSTOMER must clearly indicate all the information relating to the DELIVERY, in particular the exact address of DELIVERY, as well as any possible access code to the DELIVERY address.
The CUSTOMER must also specify the means of payment chosen.
Neither the order form that the CLIENT establishes online, nor the acknowledgment of receipt of the order that the SELLER sends to the CUSTOMER by e-mail constitutes an invoice. Whatever the method of order or payment used, the CUSTOMER will receive the original invoice to the DELIVERY of the PRODUCTS, inside the package.
5.3. Date of the order
The date of the order is the date on which the SELLER acknowledges receipt of the order online. The deadlines indicated on the SITE do not begin to run until this date.
5.4. Price
For all PRODUCTS, the CUSTOMER will find on the SITE prices displayed in euros all taxes included, as well as the applicable delivery charges (depending on the weight of the package, excluding packaging and gifts, the address of DELIVERY and the carrier or mode of transport chosen).
Prices include in particular the value added tax (VAT) at the rate in effect on the date of order. Any change in the applicable rate may impact the price of the PRODUCTS from the date of entry into force of the new rate.
VAT is not applicable - article 293B of the CGI.
Prices listed on the SITE may change and / or be modified in case of offers or special sales.
The prices indicated are valid, except gross error. The applicable price is the one indicated on the SITE on the date when the order is placed by the CLIENT.
5.5. Availability of PRODUCTS
The professional undertakes to deliver the PRODUCT on the date or within the time indicated to the CLIENT, unless the parties have agreed otherwise.
The unavailability of a PRODUCT is in principle indicated on the page of the PRODUCT concerned. CLIENTS may also be informed of the restocking of a PRODUCT by the SELLER.
In any case, if the unavailability was not indicated at the time of the order, the SELLER undertakes to inform the CLIENT without delay if the PRODUCT is unavailable.
In the event that a PRODUCT is unavailable, the SELLER may, and if the parties agree, propose an alternative PRODUCT of quality and equivalent prices, accepted by the CLIENT.
If the CLIENT decides to cancel his order of unavailable PRODUCTS, he will obtain the refund of all the sums paid for the unavailable PRODUCTS at the latest within thirty (30) days of the payment.
ARTICLE 6. THE RIGHT TO WITHDRAWAL
The terms of the right of withdrawal are set out in the "withdrawal policy", a policy available in Annex 1 present and accessible at the bottom of each page of the WEBSITE via a hypertext link.
ARTICLE 7. PAYMENT
7.1. Means of payment
The CUSTOMER may pay his PRODUCTS online on the SITE according to the means proposed by the SELLER.
The CLIENT guarantees to the SELLER that he holds all the authorizations required to use the means of payment chosen.
The SELLER will take all necessary measures to ensure the security and confidentiality of the data transmitted online as part of the online payment on the SITE.
It is specified that all payment information provided on the SITE is transmitted to the bank of the SITE and are not processed on the SITE.
7.2. Payment date
In the case of a single payment by credit card, the account of the CUSTOMER will be debited as soon as the order of PRODUCTS passed on the SITE.
In case of partial DELIVERY, the total amount will be debited from the account of the CLIENT at the earliest when the first parcel will be dispatched. If the CLIENT decides to cancel the order of unavailable PRODUCTS, the refund will be made in accordance with the last paragraph of article 5.5 of these General Conditions.
7.3. Delay or refusal of payment
If the bank refuses to debit a card or other means of payment, the CUSTOMER must contact the Customer Service of the SELLER to pay the order by any other valid means of payment.
In the event that, for any reason whatsoever, opposition, refusal or otherwise, the transmission of the money flow due by the CUSTOMER would be impossible, the order would be canceled and the sale automatically terminated.
ARTICLE 8. PROOF AND ARCHIVING
Any contract concluded with the CUSTOMER corresponding to an order of an amount exceeding 120 euros TTC will be archived by the SELLER for a period of ten (10) years in accordance with Article L. 213-1 of the Consumer Code.
The SELLER agrees to archive this information in order to monitor the transactions and to produce a copy of the contract at the CLIENT's request.
In case of dispute, the SELLER will have the opportunity to prove that his electronic tracking system is reliable and that he guarantees the integrity of the transaction.
ARTICLE 9. TRANSFER OF PROPERTY
The SELLER remains the owner of the PRODUCTS delivered until their complete payment by the CLIENT.
The above provisions do not prevent the transfer to the CLIENT, at the time of receipt by him, or by a third party designated by him other than the carrier, of the risks of loss or damage of the PRODUCTS subject to the reservation. ownership, as well as the risk of damage that may result.
ARTICLE 10. DELIVERY
The terms of DELIVERY of the PRODUCTS are provided for in the "delivery policy" referred to in Annex 2 present and accessible at the bottom of each page of the SITE via a hypertext link.
ARTICLE 11. PACKAGING
The PRODUCTS will be packaged in accordance with the applicable transport standards, in order to guarantee maximum protection for the PRODUCTS during DELIVERY. CLIENTS undertake to respect the same standards when returning PRODUCTS under the conditions set out in Appendix 1 - Cancellation Policy.
ARTICLE 12. RESPONSIBILITY
The SELLER shall not be held liable in the event of non-performance or improper performance of the contractual obligations attributable to the CLIENT, in particular when entering the order.
The SELLER can not be held responsible, or considered to have failed, for any delay or non-performance, when the cause of the delay or non-performance is related to a case of force majeure as defined by the case law French courts and tribunals.
It is also specified that the SELLER does not control the websites that are directly or indirectly related to the SITE. Consequently, it excludes any liability for the information published therein. Links to third party websites are provided for informational purposes only and no warranty is provided as to their content.
ARTICLE 13. FORCE MAJEURE
The SELLER's liability can not be implemented if the non-performance or the delay in the performance of one of its obligations described in these GTCS results from a case of force majeure.
There is force majeure in contractual matters when an event beyond the control of the debtor, which could not reasonably be expected at the time of the conclusion of the contract and whose effects can not be avoided by appropriate measures, prevents the performance of its obligation by the debtor.
If the impediment is temporary, the performance of the obligation is suspended unless the delay resulting therefrom justifies the termination of the contract. If the impediment is final, the contract is automatically settled and the parties are released from their obligations under the conditions provided for in articles 1351 and 1351-1 of the Civil Code.
As such, the responsibility of the SELLER can not be engaged in particular in case of attack of hackers, unavailability of equipment, supplies, spare parts, personal equipment or other, interruption of electronic communications networks, and 'in case of occurrence of any circumstance or event outside the will of the SELLER intervening after the conclusion of the GSC and preventing the execution under normal conditions.
It is specified that, in such a situation, the CLIENT can not claim the payment of any compensation and can not bring any action against the SELLER.
In case of occurrence of one of the aforementioned events, the SELLER will endeavor to inform the CLIENT as soon as possible.
ARTICLE 14. DATA PERSONAL
The SELLER collects on the SITE personal data concerning his CLIENTS, including through cookies. CUSTOMERS may disable cookies by following the instructions provided by their browser.
The data collected by the SELLER is used to process orders placed on the SITE, manage the CLIENT's account, analyze the orders and, if the CUSTOMER has expressly chosen this option, send him commercial prospecting letters, newsletters, promotional offers and / or information on special sales, unless the CLIENT no longer wishes to receive such communications from the SELLER.
The CLIENT's data is kept confidential by the SELLER for the purposes of the contract, its execution and in compliance with the law.
CUSTOMERS may unsubscribe at any time by accessing their account or by clicking on the hypertext link provided for this purpose at the bottom of each offer received by email.
The data may be communicated, in whole or in part, to the service providers of the SELLER involved in the ordering process. For commercial purposes, the SELLER may transfer to his business partners the names and contact details of his CLIENTS, provided that they have expressly given their prior consent when registering on the SITE.
The SELLER will specifically ask CUSTOMERS if they wish their personal data to be disclosed. CUSTOMERS may change their mind at any time by contacting the SELLER. The SELLER may also ask his CUSTOMERS if they wish to receive commercial solicitations from his partners.
In accordance with the law n ° 78-17 of January 6, 1978 relating to computer files and freedoms and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of individuals to the processing of personal data and the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation known as GDPR), the SELLER ensures the implementation of the rights of persons concerned.
It is recalled that the CUSTOMER whose personal data are processed benefits from the rights of access, rectification, updating, portability and deletion of information concerning him, in accordance with the provisions of Articles 39 and 40 of the the amended Data ProtectionAct and the provisions of Articles 15, 16 and 17 of the European General Regulation on the Protection of Persons (RGPD).
In accordance with the provisions of Article 38 of the amended Data Protection Act and the provisions of Article 21 of the RGPD, the CUSTOMER may also, for legitimate reasons, oppose the processing of data concerning him, without cause and without fresh.
The CUSTOMER may exercise these rights by sending an e-mail to the address: sylvie.raze1@gmail.com or by sending a letter to 4 rue Pierre Semard 27000 EVREUX.
It is specified that the CLIENT must be able to prove his identity, either by scanning an identity document or by sending the SELLER a photocopy of his identity document.
ARTICLE 15. CLAIMS
The SELLER makes available to the CUSTOMER a "Customer Telephone Service" at the following number: (+33) 232373857 (non-surcharged number). Any written complaint from the CLIENT must be sent to the following address: 4 rue Pierre Semard 27000 EVREUX.
ARTICLE 16. PROPERTY INTELLECTUAL
All visual and audio elements of the SITE, including the underlying technology used, are protected by copyright, trademark law and / or patents.
These elements are the exclusive property of the SELLER. Anyone who publishes a website and wishes to create a direct hypertext link to the SITE must request the SELLER's authorization in writing.
This authorization of the SELLER will in no case be granted definitively. This link must be removed at the request of the SELLER. Hypertext links to the SITE using techniques such as framing or insertion by hypertext links ( in-line) linking ) are strictly prohibited.
Any representation or reproduction, total or partial, of the SITE and its contents, by whatever process, without the express prior authorization of the SELLER, is prohibited and will constitute an infringement sanctioned by articles L.335-2 and following and articles L.713-1 and following of the Intellectual Property Code.
The acceptance of the present GTC is worth recognition by the CUSTOMER of the intellectual property rights of the SELLER and commitment to respect them.
ARTICLE 17. VALIDITY GENERAL CONDITIONS
Any modification of the legislation or regulations in force, or any decision of a competent court invalidating one or more clauses of these General Conditions can not affect the validity of these General Conditions. Such modification or decision does not authorize the CUSTOMERS to disregard these General Conditions.
Any conditions not expressly dealt with herein shall be governed by the use of the retail trade sector for companies whose head office is in France.
Article 18. AMENDMENT OF CONDITIONS GENERAL
These Terms and Conditions apply to all purchases made online on the SITE, as long as the SITE is available online.
The General Terms and Conditions are accurately dated and may be modified and updated by the SELLER at any time. The applicable General Conditions are those in force at the time of the order.
Changes to the Terms and Conditions will not apply to PRODUCTS already purchased.
Article 19. SKILL AND APPLICABLE LAW
THESE TERMS AND CONDITIONS AND THE RELATIONSHIP BETWEEN THE CLIENT AND THE SELLER ARE GOVERNED BY FRENCH LAW
IN THE EVENT OF A DISPUTE, ONLY THE FRENCH COURTS WILL BE COMPETENT.
However, prior to any recourse to the arbitration judge or state, the Customer is invited to contact the SELLER's complaint service.
If no agreement is found or if the CUSTOMER justifies having tried, beforehand, to resolve his dispute directly with the SELLER by a written complaint, then an optional mediation procedure, conducted in a spirit of loyalty and good will be proposed. faith in order to reach an amicable agreement upon the occurrence of any conflict relating to this contract, including its validity.
To initiate this mediation, the CLIENT can contact the mediator of the SELLER: District Court of Evreux, whose contact details are: 4 bis rue de Verdun 27000 Evreux and can be entered via this link: http: //www.justice .gouv.fr /.
The party wishing to implement the mediation process must first inform the other party by registered letter with acknowledgment of receipt indicating the elements of the conflict
As mediation is not compulsory, the CLIENT or the SELLER may withdraw from the process at any time.
IN HYPOTHESIS OR MEDIATION FAILURE OR WOULD NOT BE ENVISAGED, THE LITIGATION WHICH MAY HAVE PROVIDED A MEDIATION WILL BE CONFERRED TO THE COMPETENT JURISDICTION DESIGNATED ABOVE.
ANNEX 1
RETRACTION POLICY
Principle of withdrawal
The CLIENT has in principle the right to retract by returning or returning the PRODUCT to the SELLER.
For this, the PRODUCT must be returned or returned without undue delay, and no later than fourteen (14) days after the communication of its decision to retract, unless the SELLER proposes to recover the PRODUCT itself.
Withdrawal period
In accordance with Article L.221-18 of the Consumer Code, the withdrawal period expires fourteen (14) days after the day the CUSTOMER, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the PRODUCT.
In the event that the CUSTOMER has ordered several PRODUCTS via a single order giving rise to several DELIVERIES (or in the case of an order for a single PRODUCT delivered in several lots), the withdrawal period will expire fourteen (14) days after the day the CUSTOMER, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the last PRODUCT delivered.
If the CLIENT's order is for more than one PRODUCT and these PRODUCTS are delivered separately, the withdrawal period expires fourteen (14) days after the day the CUSTOMER, or a third party other than the carrier and designated by the CLIENT, physically takes possession. of the last PRODUCT.
Notification of the right of withdrawal
To exercise his right of withdrawal and in accordance with Article L.221-21 of the Consumer Code, the CLIENT must notify his decision to retract by means of an unambiguous declaration (for example, a letter sent by the post, fax or e-mail) to: 4 rue Pierre Semard 27000 EVREUX or sylvie.raze1@gmail.com.
He can also use the form below:
FORM OF WITHDRAWAL
For the attention of: The Ancient Armillary
Phone number of the SELLER: (+33) 232373857
E-mail address of the SELLER: sylvie.raze1@gmail.com
I hereby notify you of my retraction of the contract for the sale of the PRODUCT below:
PRODUCT reference
N ° of the invoice:
N ° of the purchase order:
- Ordered on [_______________ _] / received on [________________]
- Payment method used:
- Name of the CLIENT and, if applicable, the beneficiary of the order:
- CUSTOMER address:
- Delivery address :
- CLIENT's signature (except in case of transmission by email)
- Date
In order for the withdrawal period to be respected, the CUSTOMER must transmit his communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of the retraction
In the event of withdrawal by the CUSTOMER, the SELLER undertakes to reimburse all the sums paid, including delivery charges (with the exception of additional costs resulting, if applicable, from the CUSTOMER's choice of a delivery method other than the standard delivery method proposed by the SELLER) without undue delay and, in any case, no later than fourteen (14) days from the day the SELLER receives the returned PRODUCT. (Article L.221-24 of the Consumer Code ) .
The SELLER will refund using the same means of payment that the CUSTOMER has used for the initial transaction, unless the CUSTOMER expressly agrees a different way, in any case, the refund will not cause costs to the customer.
The SELLER is not required to reimburse the additional costs if the CUSTOMER has expressly chosen a more expensive delivery method than the standard delivery method proposed by the SELLER.
The SELLER may defer the refund until receipt of the goods or until the CLIENT has provided proof of shipment of the goods, the date the deduction being the first of these facts.
Terms of return
The CUSTOMER shall, without undue delay and, in any event, no later than fourteen (14) days after communication of its decision to withdraw from this contract, return the property to: 4 rue Pierre Semard 27000 EVREUX.
This period is deemed to be respected if the CUSTOMER returns the goods before the expiry of the fourteen (14) day period.
Return fees
The CLIENT will have to bear the direct costs of returning the goods.
In the event that the weight of the PRODUCT prevents the CUSTOMER from returning this PRODUCT by post, the CLIENT will have to bear the direct costs of returning the goods.
State of the returned property
The PRODUCT must be returned according to the instructions of the SELLER and include all the accessories delivered.
The CUSTOMER is liable only for the depreciation of the good resulting from manipulations other than those necessary to establish the nature, the characteristics and the good functioning of this PRODUCT. In other words, the CUSTOMER has the opportunity to test the PRODUCT but his liability may be incurred if he proceeds to manipulations other than those that are necessary.
Exclusions from the right of withdrawal
The right of withdrawal is excluded in the following hypotheses:
- Supply of goods or services whose price depends on fluctuation on the financial market
- Supply of goods made according to the specifications of the CLIENT or clearly personalized
- Supply of goods likely to deteriorate or expire quickly
- Provision of audio or video recordings or sealed software that have been unsealed after delivery
- Journal, periodical, magazine (except subscription contract) Provision of accommodation services other than for residential purposes, for the transportation of goods, car rental, catering or services related to leisure activities if offers a specific date or period of execution
- Supply of goods which by their nature are inseparably mixed with other items
- Supply of sealed goods that can not be returned for reasons of health protection or hygiene and which have been unsealed by the CLIENT after DELIVERY
- The supply of alcoholic beverages the price of which has been agreed at the time of the conclusion of the contract of sale, of which the delivery can only be made after 30 days and whose actual value depends on fluctuation on the market outside the control of the SELLER
- Provision of digital content not provided in paperless form if the execution started with the prior express agreement the consumer, who has also acknowledged that he will thus lose his right of withdrawal
- Contracts entered into at a public auction.
ANNEX 2
DELIVERY POLICY
Delivery zone
The proposed PRODUCTS are delivered on the TERRITORY and the rest of the world.
The PRODUCTS are sent to the delivery address (es) that the CUSTOMER has indicated during the ordering process.
delivery time
The deadlines to prepare an order then to establish the invoice, before shipment of the PRODUCTS in stock are mentioned on the SITE. These deadlines are excluding weekends or holidays.
An e-mail will automatically be sent to the CLIENT at the time of the shipment of the PRODUCTS, provided that the e-mail address appearing in the registration form is correct.
Delivery Time & Expenses
During the ordering process, the SELLER informs the CLIENT of the possible delivery times and formulas for the PRODUCTS purchased.
Shipping costs are calculated according to the delivery method.
The amount of these costs will be payable by the CLIENT in addition to the price of the PRODUCTS purchased. The details of delivery times and charges are detailed on the SITE.
In the absence of indication or agreement as to the date of delivery, the SELLER delivers the PRODUCT without undue delay and at the latest thirty (30) days after the conclusion of the contract. (Article L.216-1 of the Consumer Code) . Terms of DELIVERY The parcel will be sent to the CLIENT by letter or parcel followed. In case of absence, a notice will be left to the CLIENT, in order to allow him to pick up his parcel at his post office.
Another delivery method may be agreed upon by the SELLER and the CLIENT when placing an order.
DELIVERY problems
The CUSTOMER is informed of the delivery date set at the moment when he chooses the carrier, at the end of the online ordering procedure, before confirming the order.
It is specified that deliveries will be made within thirty (30) days maximum . Otherwise, the CUSTOMER must give notice to the SELLER to deliver within a reasonable time and in case of non-delivery within this period, he may terminate the contract.
The SELLER will refund, without undue delay upon receipt of the letter of termination, the CUSTOMER the total amount paid for the PRODUCTS, including taxes and delivery charges, using the same method of payment used by the CUSTOMER to purchase the PRODUCTS.
The SELLER is responsible until the PRODUCT is delivered to the CLIENT. It is reminded that the CUSTOMER has a period of three (3) days to notify the carrier of any damage or partial loss noted during delivery.